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Reservation Policy
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Seasonal Rate
Peak Season is from December 15th to March 31st and June 15th to September 15th.
Low Season runs from April 1st to June 15th and September 1st to December 14th.
Please note that rates vary by season. Peak season rate is higher for all the vacation rentals. Please email or call about the rates.
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Reservation
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Security Deposit:
A $200 deposit is required (per unit) at the time of booking to confirm your reservation. Written confirmation and receipt of your booking will be sent to you by email as soon as possible.
Your deposit will be refunded after satisfactory checkout has been completed.
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Payment Policy
Your balance is due upon check-in and is paid at our office at :
2222 Kalakaua Ave., Suite 700, Honolulu, HI 96815 or directly to Jeanne Hearn, Tiare Dutcher or other authorized person. It can be paid by credit card or cash.
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Cleaning Fee:
A one-time charge for cleaning fee will be included in the total amount due for vacation rental. Fee may vary depending on the size of the unit. Additional charges may apply if more than standard cleaning is needed.
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Tax:
All vacation rental units are subject to Hawaii State Taxes of $13.97%
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Cancellation Policy:
Cancellation must be made at least 14 days prior to your arrival to avoid penalty or forfeiture of your deposit.
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Check-in and Check-Out:
Standard Check-in time is 3:00 pm and Check-out time is 11:00 am.
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